Company Name:   KANSAS CITY LIFE INSURANCE COMPANY

City, State:  Kansas City, MO

Position Description:

1) Review quote material for completeness and coordinate the generation of accurate proposals on GPS (Group Proposal System). 
2) Distribute proposals and determine the eligibility of groups.
3) Organize True Group sold case submissions, which include reviewing and processing the case and communicating with brokers and sales reps to obtain any missing information.
3) Communicate with and educate agents, brokers, consultants, and third-party administrators regarding benefits proposed by Kansas City Life and negotiate any changes needed to assist in the sale of the proposal.
4) Review and process all true group change amendments promptly.
5 )Handle broker/agent service inquiries and assist with resolution.

Position Type:   Full Time

Experience:   Two years in group sales environment is preferred

Education Level:  Bachelor’s degree in Business Administration/Marketing or equivalent work experience preferred; professional designations (CEBS) encouraged

About Company:

Kansas City Life Insurance Company was established in 1895 in Kansas City, Missouri. Our Agency force of more than 2,500 agents serves 48 states, the District of Columbia, and Europe. We insure more than half a million policyholders from coast to coast. Our Home Office is located in Kansas City, Mo., and we also have an office in Columbus, Ohio, with a total staff of nearly 500 associates who provide support for our field force and policyholders.

How to Apply:  Submit resume to:  resumes@kclife.com 
                     Madison Warren
                     Employment/Training Manager

Company Name:    DELTA DENTAL OF KANSAS

City:    Leawood

State:   KS

Position Description:

• Produces documents and other marketing correspondence for the purpose of providing written communication with customers, prospects, and brokers. Tasks may include preparation and typing of proposals, proposal responses, and renewals, preparing Sales department documents according to company standards, developing letters, tracking documents, and handling marketing administrative functions for group plans.
• Performs general clerical duties for the purpose of assisting the Sales department staff. Tasks may include administrative support, providing telephone support, assisting any walk-in customers/brokers, maintain/order departmental office supplies, organize the Sales office area to ensure tidiness, and generating reports.
• Handles questions from brokers, customers, and prospects for the purpose of providing information. Tasks may include locating requested information, directing more complex questions to the appropriate department or position, and following up with the customer. Tasks may occasionally include representing Delta Dental of Kansas at employee benefit fairs and meetings.
• Enters data for the purpose of updating database files and records. Tasks may include inputting information for group and broker files and verifying accuracy. Participation in cross-functional teams to accomplish process improvement.
• Provides general administrative support to others in the department.

Position Type:    Full time

Salary:  $19.00 - $25.00 per hour

Experience:  3 Years Administrative Support, Insurance/Sales/Marketing Industry a Plus

Education Level:

• High school diploma required, two years of business school or college preferred.
• Kansas and/or Missouri Life/Health Insurance License preferred. If not currently licensed, must be able to secure license within sixty days from date of hire.
• Proficiency in Microsoft Excel/Microsoft Word required.
• Attention to detail and high level of accuracy required.
• Excellent written and verbal communication skills.
• Must thrive in a fast-paced, structured environment.
• Ability to use computer-based technology for effective communication, problem solving, and relaying information to constituents.
• Ability to quickly adapt and learn new technologies as they are implemented in the workplace.
• Must be able to provide a distraction-free work environment in your residence, with at least 25 mbps download and 10 mbps upload broadband internet connection. Run a speed test at speedtest.net.
• Position offers a hybrid work schedule; requiring three days in our Leawood office and potential to work two days from home.
• Regular and predictable attendance.

About Company:

Want to join a growing, winning team for a company selected both locally and nationally as a Best Place to Work who dreams big, innovates, and has fun? Healthy smiles and healthy lives are at the heart of what we do, which is why we’ve been named the top 2022 Healthiest Employer. If you have a strong record of putting customers first, sharing ideas, collaborating with others who enjoy a fast-paced, fun, and engaging environment, we want to learn more about you!  

At Delta Dental of Kansas, we strive for excellence in everything we do while living well through a holistic culture of health and wellness. We earn customer trust and loyalty every single day. We put the user first – their needs drive our innovative solutions. We strive to be inclusive, curious, and collaborative and we care about and support our community.

How We Take Care of Our People:
• A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you’re at work. 
• “You” time: we offer paid vacation, sick time, personal time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.
• Top-notch health benefits: we offer best in class health, dental, vision, and supplemental plans.
• Competitive compensation package that includes annual bonus and merit increase for eligible employees.
• 401(k) plan with company match and additional contribution for those who are eligible.
• EMPAC – Employee Assistance Program for you and everyone in your household.
• Career growth: Education/tuition assistance, corporate memberships, seminars, lunch and learns, etc.
• Named the top 2022 Healthiest Employer by the Kansas City Business Journal: on-site workout room, employee lounge, mother’s room/self-care room. Gym membership benefits, Culture Committee that plans various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, social engagement opportunities and more. 

Delta Dental of Kansas Has Been Recognized Nationally and Locally As:
• The top 2022 Healthiest Employer by the Kansas City Business Journal in our company size category
• Named a Best Place to Work by the Wichita Business Journal
• Nationally selected as Best Places to Work in Insurance in 2021 and 2022
• Company of the Year for Insurance by the American Business Awards (Gold Award).
• Bronze Award as one of the Top Employers in the US for our “exemplary” Covid-19 response
• 2021 Innovation Award by the Wichita Business Journal
• Healthy Workplace Gold Award for excellence in employee engagement and community service
• AM Best “Excellent” rating among over 16,000 insurance companies for business management, innovation, operating performance, and risk management
• Corporate Partner of the Year from an affiliate of the Wichita Metro Chamber of Commerce.

How to Apply:  Please submit your resume on our website at https://www.deltadentalks.com/careers or email Jennifer Hendrickson, Recruiter at jhendrickson@deltadentalks.com

Company Name:   The Miller Group

City:   Kansas City

State:   MO

Position Description:

The Miller Group is seeking an Account Manager to support the efforts of the companies’ Benefits team. The Account Manager will report to and work closely with an Account Executive.

ESSENTIAL DUTIES:
  * Work closely with the producer to manage client expectations, servicing needs, lead the renewal process and ensure tasks are completed according to service timelines for assigned book.
  * Develop core competencies of Client Management by working with assigned Account Executive mentor.
  * Ensure essential tasks are completed for Account Executives at appropriate times in the service cycle.
  * Facilitate the completion of all aspects of the renewal process in accordance with the identified timelines, and as directed by the Account Executive.
  * Maintain excellent carrier relationships to provide client advocacy at appropriate times.
  * Document client requests in the Client Relationship Management System (CRM) and complete action items with a sense of urgency to ensure all tasks are completed to drive to resolution with Account Executive input as necessary.
  * Resolve client issues with a sense of urgency to avoid disruptions in client service and/or coverage.
  * Conduct client meetings and presentations, either independently or as a partner to the Account Executive (i.e. renewals, informational sessions, etc).
  * Assist producer in developing responses to RFPs and presenting strong finalist presentations.
  * Develop communication materials for clients to outline renewal changes, enrollment procedures, and plan clarifications.
  * Work in conjunction with the Director of Compliance to ensure clients are aware of local, state and federal compliance regulations and quality control guidelines.
  * Inform Producer/Account Executive of situations that could impact account retention and/or client satisfaction.
  * Maintain updated knowledge regarding legislative or industry changes that could impact the organization or its clients.

Position Type:   Full Time

Experience:  Minimum of 2 years of account management experience in a broker or carrier position

Life and Health license is preferred.
  * Intermediate to advanced skill in navigating the Microsoft Office suite, especially Excel and PowerPoint.
  * Minimum of 2 years of account management experience in a broker or carrier position.
  * Previous experience with client management systems, preferred.
  * Excellent communication skills, both face-to-face and in writing.
  * Able to effectively de-escalate difficult client conversations and drive them to resolution. 
  * Proactively identifies client issues to avoid disruptions in client service and/or coverage.
  * Demonstrates strong problem-solving skills and the ability to resolve challenges effectively.
  * Demonstrates excellent interpersonal skills, with the ability to interact well with diverse personalities.
  * Able to operate independently with minimal supervisor intervention.
  * Able to independently apply objective decision-making.
  * Comfortable delivering formal presentations in large group settings.
  * Able to effectively prioritize tasks in a fast-paced environment with a detail-focused approach.

Candidates must be authorized to work in the United States.  
Offers are contingent on passing post offer pre-employment drug screen and background checks.
Equal Opportunity Employer M/F/Disability/Vet 

Education Level:  Bachelor’s degree in a closely related field or any equivalent combination of education and/or experience.

About Company:

The Miller Group was founded in 1961 by Robert E. Miller, with a focus on the construction industry. While this industry expertise remains, we have expanded to include a strong position in a variety of industries. Led by Bob Miller’s sons, Sean and Matt, the company has grown to become one of the top brokerage firms in the Midwest. A commitment to employee well-being, family, faith and community make The Miller Group a great place to work.

The Miller Group’s full-service product offering includes commercial insurance; employee benefits; HR consulting; surety Bonds; safety & loss prevention and private risk management.

How to Apply:  To apply go to our website at https://millercares.com/careers/account-manager/ and submit your resume.

Company Name:   Kansas City Life Insurance Company

City:   Kansas City

State:   MO

Position Description:

DUTIES/RESPONSIBILITIES:
1. Supervise daily, weekly and monthly deadlines associated with renewal & presale rating processes, train Group Renewal Specialists on new workflow procedures and perform ongoing audits. Prepare reports for Group management & reinsurers
2. Enter plan and census data on all in-force Life, Short and Long Term Disability policies and calculate manual rates using multiple rating platforms
3. Organize and enter plan and census data on new group prospects and sold case business, generate manual rates for all product lines for underwriting review
4. Compose renewal letter for distribution to general agent, broker and policyholder
5. Request census data and verification of eligibility (VOE) from policyholders and general agents
6. Reconcile administrative and renewal information in LINK, the installation record and the renewal file. Verify accuracy of in-force rates within LINK. Prepare renewal summary in Excel for underwriting review
7. Select and gather renewal premium and claim experience information as determined by product and group size
8. Input renewal rates and update effective dates and rate guarantee periods in administrative system to ensure timely and accurate billing.

Position Type:   Full Time

Experience:  At least 5 years Group Ancillary insurance experience preferred

Education Level:  High school Diploma or equivalent

About Company:

Kansas City Life Insurance Company was established in 1895 in Kansas City, Missouri. Our Agency force of more than 2,500 agents serves 48 states, the District of Columbia, and Europe. We insure more than half a million policyholders from coast to coast. Our Home Office is located in Kansas City, Mo., and we also have an office in Columbus, Ohio, with a total staff of nearly 500 associates who provide support for our field force and policyholders.

How to Apply:  Submit resume to:  resumes@kclife.com 
Madison Warren
Employment/Training Manager

Company Name:   Delta Dental of Kansas

City:    Wichita

State:   KS

Position Description:

***Please only apply to this position if you live in one of the following states: Kansas, Missouri, Oklahoma, Texas, Nebraska, Iowa and South Dakota.

A Day in the Life of a Claims Processor:

-Adjudicating claims according to policy and contract requirements. You may need to request additional information as necessary by completing claim adjustments, referencing the benefits policy manual and other resources provided.
-Additional information may be requested by making phone calls, sending emails, or generating letters to our constituents.-
-Determining customer claims resolutions within prescribed guidelines for the purpose of meeting contract requirements.
-Researching, problem solving, and when necessary, referring complex issues to the appropriate department.
-Additionally, will have the opportunity to help by taking phone calls from our constituents, providing best in class, first call resolution customer service.
-Ongoing training on multiple software applications – there will always be something new and exciting to embrace and learn.
-Job performance is measured by meeting guaranteed claims turnaround time, individual productivity, quality, and accuracy of work completed.
-Continuously evaluating and identifying opportunities to drive process improvement in functions that impact the customers’ experience.

Position Type:   Full time

Pay:  $19+ per hour

Experience:   1-3 years

Experience in benefits claims/consumer driven health plans a plus.
Excellent written and verbal communication skills and attention to detail.
Ability to thrive in a fast-paced, collaborative, and innovative environment.
Ability to work extended hours, if necessary, during peak season to accommodate higher seasonal call volume to maintain our service excellence. Peak season is generally from the end of November into February each year.
Ability to utilize various technology platforms for effective communication, problem solving, and relaying information to constituents.
Ability to understand and become knowledgeable of policies and procedures related to release of information and HIPAA regulations.
Intermediate skills in Microsoft Office and virtual communication applications such as Microsoft Teams, Zoom, etc.
Ability to quickly adapt and learn new technologies as they are implemented in the workplace.

Must have a quiet and confidential workspace - we provide all of the work from home equipment!
High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Internet connection with at least 25 mbps download and 10 mbps required. No WiFi or hotspots. Please run a speed test at https://www.speedtest.net/
Must reside in one of the following states: Kansas, Missouri, Oklahoma, Texas, Nebraska, Iowa or South Dakota. If you reside within an hour’s drive from Wichita, KS you will work our hybrid schedule, which is to collaborate in the office three days and two days at home weekly.
Regular and predictable attendance.

Education Level:   High school diploma; some college and/or dental industry experience highly preferred

About Company:

Delta Dental of Kansas is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. In addition to federal law requirements, Delta Dental of Kansas complies with all applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources.

Want to join a growing, winning team for company selected both locally and nationally as a Best Place to Work that dreams big, innovates, and has fun? Healthy smiles and healthy lives are at the heart of what we do, which is why we’ve been named the top 2022 Healthiest Employer. If you have a strong record of putting customers first, sharing ideas, collaborating with others who enjoy a fast-paced, fun, and engaging environment, we want to learn more about you!

At Delta Dental of Kansas, we strive for excellence in everything we do while living well through a holistic culture of health and wellness. We earn customer trust and loyalty every single day. We put the user first – their needs drive our innovative solutions. We strive to be inclusive, curious, and collaborative and we care about and support our community.

How We Take Care of Our People:

A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you’re at work!.
“You” time: we offer paid vacation, sick time, personal time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.
Top-notch health benefits: we offer best in class health, dental, vision, and supplemental plans.
Competitive compensation package that includes annual bonus and merit increase.
401(k) plan with company match and additional contribution for those who are eligible.
EMPAC – Employee Assistance Program for you and everyone in your household.
Career growth: Education/tuition assistance, corporate memberships, seminars, lunch and learns, etc.
Named the top 2022 Healthiest Employer: on-site workout room, employee lounge, lactation/self-care room. Gym membership benefits. The Culture Committee plans various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, social engagement opportunities, and more.
Delta Dental of Kansas Has Been Recognized Nationally and Locally As:

Named the top 2022 Healthiest Employer by the Kansas City Business Journal in our company size category
Named a Best Place to Work by the Wichita Business Journal
Nationally selected as Best Places to Work in Insurance in 2021
Company of the Year for Insurance by the American Business Awards (Gold Award).
Bronze Award as one of the Top Employers in the US for our “exemplary” Covid-19 response
2021 Innovation Award by the Wichita Business Journal
Healthy Workplace Gold Award for excellence in employee engagement and community service
AM Best “Excellent” rating among over 16,000 insurance companies for business management, innovation, operating performance, and risk management
Corporate Partner of the Year from an affiliate of the Wichita Metro Chamber of Commerce.
We want individuals passionate about providing outstanding service and ensuring healthy smiles to join our best in class Claims Processing team. Those with experience in the dental industry will be given first preference.

How to Apply:  Please submit resume to jhendrickson@deltadentalks.com(Jennifer Hendrickson, Recruiter) or apply on our website at https://www.deltadentalks.com/careers