Company Name:   THE MILLER GROUP

City, State:    Kansas City, MO

Position Description:

The Miller Group is seeking an Account Coordinator to support the efforts of the companies’ Benefits team. The Account Coordinator will report to and work closely with the Account Executive.

Essential Duties
-Administratively Support Service Teams
-Assist in all aspects of the marketing, renewal, and service processes.
-Support Account Executives in the market analysis (spread sheeting) for presentation to clients
-Produce communication materials for clients to outline renewal changes, enrollment procedures, and plan clarifications.
-Complete paperwork and information gathering tasks to onboard new client accounts and new business lines.
-Document client requests in the Client Relationship Management System (CRM) and complete action items with a sense of urgency, as well as those assigned by other service team members.
-Maintain updated client and coverage information in Client Relationship Management Systems (CRM) and Epic.
-Enter client invoicing information in Epic system to ensure accurate client billing statements.
-Assist service teams in the preparation of client presentations, meetings, and benefit fairs.

Position Type:  Full Time

Experience:  Entry

Qualifications
-Intermediate to advanced skill in navigating the Microsoft Office suite, especially Excel and PowerPoint.
-Previous insurance industry experience, preferred.
-Excellent communication skills, both face-to-face and in writing.
-Proactively identifies client issues to avoid disruptions in client service and/or coverage.
-Demonstrates strong problem-solving skills and the ability to resolve challenges effectively.
-Demonstrates excellent interpersonal skills, with the ability to interact well with diverse personalities.
-Able to operate independently with minimal supervisor intervention.
-Able to effectively prioritize tasks in a fast-paced environment with a detail-focused approach.

Candidates must be authorized to work in the United States.
Offers are contingent on passing post offer pre-employment drug screen and background checks.
Equal Opportunity Employer M/F/Disability/Vet

Education Level:  High school diploma is required, bachelor's degree in a closely related field is preferred.

Life and and Health license is required within 30 days of employment.

About Company:

The Miller Group was founded in 1961 by Robert E. Miller, with a focus on the construction industry. While this industry expertise remains, we have expanded to include a strong position in a variety of industries. Led by Bob Miller’s sons, Sean and Matt, the company has grown to become one of the top brokerage firms in the Midwest. A commitment to employee well-being, family, faith and community make The Miller Group a great place to work.

The Miller Group’s full-service product offering includes commercial insurance; employee benefits; surety bonds and safety & loss prevention.

How to Apply: https://millercares.com/careers/account-coordinator-benefits-team/

Company Name:   MedOne PHARMACY BENEFIT SOLUTIONS

City, State:   Kansas City, MO

Position Description:

This is a remote opportunity to work for a PBM in the Kansas City area. 

As an Account Manager, you will be the primary day-to-day contact for clients. The Account Manager works collaboratively with other MedOne personnel to build and manage the service relationship with clients, their medical plan administrators, and broker partners.

Essential Job Functions

Build and maintain business relationships by providing prompt and accurate service to promote customer loyalty

First point of client contact for general inquiries such as escalated member issues, plan design questions, etc.

Assist with onboarding new clients

Manage client’s pharmacy benefit design updates, projects, and follow-ups

Organize and maintain client documentation within and outside of CRM

Interact directly with internal and external clients to build positive relationships

Assist with establishing and managing client project parameters and requirements

Assist in creating, analyzing, and presenting prescription drug performance data and client-specific plan recommendations

Attend, present and record notes at client and vendor meetings

Serve as backup to the Member Advocate team when call volume is high

Research and resolve issues about eligibility, claim adjudication, and billing

Attend client benefit fairs and open enrollment meetings

Work Hours | Location

The preference would be that the account manager is based in Kansas City, MO but will also consider Dubuque, IA applicants.

Position Type:  Full Time

Experience:   1 year of related experience.

Intermediate knowledge of Microsoft Office products

Strong time management and prioritization skills in an environment that can present frequent interruption

Strong listening, verbal, and written communication skills that convey understanding and clarity

Desire to educate and consult with clients and business partners to resolve issues and develop solutions

Demonstrated desire to learn new information and share knowledge amongst the team and cross-functionally

Education Level:  Bachelor's Degree in business, marketing, or a related area or equivalent work experience in a related field

About Company:  MedOne is a full-service pharmacy benefit manager (PBM) serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.

How to Apply:  https://recruiting.paylocity.com/recruiting/jobs/Details/1668278/Medone/Account-Manager

Company Name:  LEGACY BROKERS, LLC

City, State:   Lenexa, KS

Position Description:

Legacy Brokers is searching for a full-time Director of Business Development, a new role in the company. This integral role on the team will drive revenue and assist in taking Legacy Brokers to the next level. The position has a hybrid schedule based out of our office in Lenexa, KS. 

Position Summary
• Create and execute a sales plan and KPIs to meet, exceed, and forecast revenue targets. 
• Build and maintain relationships with new and existing Agents to identify new business opportunities. 
• Collaborate with the internal quoting team to ensure new business submissions are complete and accurate. 
• Conduct regular follow-up with Agents to ensure they are satisfied with our service and to address any issues or concerns.
• Develop and provide a consultative approach to manage Agent services to include the following:
o Acquiring accurate and required information from Agents and the internal quoting teams to run a quote, submit a sold case for final underwriting approval, and/or group renewal. 
o Generating spreadsheet analysis comparing plans and rates to specific cases. 
o Make recommendations to Agents on which products to sell to their clients.  
• Prepare and deliver presentations to prospective Agents leading to new business. 
• Attending industry events and conferences to generate new leads and stay current on market trends. 
• Support marketing and administrative activities to include but not limited to social media, continuing education classes, and carrier product update videos.

Position Type:   Full Time

Experience:   3 - 5 years

Education Level:   High school diploma or equivalent required. Bachelor's degree preferred.

About Company:

Legacy Brokers is a Health Insurance General Agency that helps Agents differentiate themselves from the competition. Our mission is to help independent agents build, protect and preserve their books of health insurance business. We provide high-quality insurance products, sales service, and administrative support to our Agents throughout the Midwest and since our inception have experienced continued growth and success.

Legacy Brokers’ commitment to our employees is as important as the commitment to our clients. We offer a fun work environment, an emphasis on work/life balance, the opportunity to make an impact with a great team of people and a competitive benefits package including health insurance, extended PTO and an employee rejuvenation vacation package. 

How to Apply:   OMNI Human Resource Management, Stacey Cowan, Senior Search Consultant, scowan@omnihrm.com | 913-653-8085

Company Name:  KANSAS CITY LIFE INSURANCE COMPANY

City, State:  Kansas City, MO

Position Description:

Tailor policies and certificates according to each policyholder’s plan design for all KCL Group Benefits products including Dental, Life, Short Term Disability, Long Term Disability, Vision, and Voluntary products while adhering to state insurance department rules.

Build each new policyholder’s plan design, policy provisions, enrollment, and agent commission information on the LINK administrative billing system to generate the initial billing statements.

Prepare policy amendments and make subsequent changes to employee policy certificates for existing policyholders while complying with current state insurance department regulations.

Position Type:   Full Time

Experience:   3+ years group ancillary insurance experience

Education Level:   College degree or equivalent experience preferred

About Company:  

Kansas City Life Insurance Company was established in 1895 in Kansas City, Missouri. Our Agency force of more than 2,500 agents serves 48 states, the District of Columbia, and Europe. We insure more than half a million policyholders from coast to coast. Our Home Office is located in Kansas City, Mo., and we also have an office in Columbus, Ohio, with a total staff of nearly 500 associates who provide support for our field force and policyholders

How to Apply:  Submit resume to:  resumes@kclife.com / Madison Warren, Employment/Training Manager

Company Name:   KANSAS CITY LIFE INSURANCE COMPANY

City, State:  Kansas City, MO

Position Description:

1) Review quote material for completeness and coordinate the generation of accurate proposals on GPS (Group Proposal System). 
2) Distribute proposals and determine the eligibility of groups.
3) Organize True Group sold case submissions, which include reviewing and processing the case and communicating with brokers and sales reps to obtain any missing information.
3) Communicate with and educate agents, brokers, consultants, and third-party administrators regarding benefits proposed by Kansas City Life and negotiate any changes needed to assist in the sale of the proposal.
4) Review and process all true group change amendments promptly.
5 )Handle broker/agent service inquiries and assist with resolution.

Position Type:   Full Time

Experience:   Two years in group sales environment is preferred

Education Level:  Bachelor’s degree in Business Administration/Marketing or equivalent work experience preferred; professional designations (CEBS) encouraged

About Company:

Kansas City Life Insurance Company was established in 1895 in Kansas City, Missouri. Our Agency force of more than 2,500 agents serves 48 states, the District of Columbia, and Europe. We insure more than half a million policyholders from coast to coast. Our Home Office is located in Kansas City, Mo., and we also have an office in Columbus, Ohio, with a total staff of nearly 500 associates who provide support for our field force and policyholders.

How to Apply:  Submit resume to:  resumes@kclife.com 
                     Madison Warren
                     Employment/Training Manager

Company Name:    DELTA DENTAL OF KANSAS

City:    Leawood

State:   KS

Position Description:

• Produces documents and other marketing correspondence for the purpose of providing written communication with customers, prospects, and brokers. Tasks may include preparation and typing of proposals, proposal responses, and renewals, preparing Sales department documents according to company standards, developing letters, tracking documents, and handling marketing administrative functions for group plans.
• Performs general clerical duties for the purpose of assisting the Sales department staff. Tasks may include administrative support, providing telephone support, assisting any walk-in customers/brokers, maintain/order departmental office supplies, organize the Sales office area to ensure tidiness, and generating reports.
• Handles questions from brokers, customers, and prospects for the purpose of providing information. Tasks may include locating requested information, directing more complex questions to the appropriate department or position, and following up with the customer. Tasks may occasionally include representing Delta Dental of Kansas at employee benefit fairs and meetings.
• Enters data for the purpose of updating database files and records. Tasks may include inputting information for group and broker files and verifying accuracy. Participation in cross-functional teams to accomplish process improvement.
• Provides general administrative support to others in the department.

Position Type:    Full time

Salary:  $19.00 - $25.00 per hour

Experience:  3 Years Administrative Support, Insurance/Sales/Marketing Industry a Plus

Education Level:

• High school diploma required, two years of business school or college preferred.
• Kansas and/or Missouri Life/Health Insurance License preferred. If not currently licensed, must be able to secure license within sixty days from date of hire.
• Proficiency in Microsoft Excel/Microsoft Word required.
• Attention to detail and high level of accuracy required.
• Excellent written and verbal communication skills.
• Must thrive in a fast-paced, structured environment.
• Ability to use computer-based technology for effective communication, problem solving, and relaying information to constituents.
• Ability to quickly adapt and learn new technologies as they are implemented in the workplace.
• Must be able to provide a distraction-free work environment in your residence, with at least 25 mbps download and 10 mbps upload broadband internet connection. Run a speed test at speedtest.net.
• Position offers a hybrid work schedule; requiring three days in our Leawood office and potential to work two days from home.
• Regular and predictable attendance.

About Company:

Want to join a growing, winning team for a company selected both locally and nationally as a Best Place to Work who dreams big, innovates, and has fun? Healthy smiles and healthy lives are at the heart of what we do, which is why we’ve been named the top 2022 Healthiest Employer. If you have a strong record of putting customers first, sharing ideas, collaborating with others who enjoy a fast-paced, fun, and engaging environment, we want to learn more about you!  

At Delta Dental of Kansas, we strive for excellence in everything we do while living well through a holistic culture of health and wellness. We earn customer trust and loyalty every single day. We put the user first – their needs drive our innovative solutions. We strive to be inclusive, curious, and collaborative and we care about and support our community.

How We Take Care of Our People:
• A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you’re at work. 
• “You” time: we offer paid vacation, sick time, personal time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.
• Top-notch health benefits: we offer best in class health, dental, vision, and supplemental plans.
• Competitive compensation package that includes annual bonus and merit increase for eligible employees.
• 401(k) plan with company match and additional contribution for those who are eligible.
• EMPAC – Employee Assistance Program for you and everyone in your household.
• Career growth: Education/tuition assistance, corporate memberships, seminars, lunch and learns, etc.
• Named the top 2022 Healthiest Employer by the Kansas City Business Journal: on-site workout room, employee lounge, mother’s room/self-care room. Gym membership benefits, Culture Committee that plans various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, social engagement opportunities and more. 

Delta Dental of Kansas Has Been Recognized Nationally and Locally As:
• The top 2022 Healthiest Employer by the Kansas City Business Journal in our company size category
• Named a Best Place to Work by the Wichita Business Journal
• Nationally selected as Best Places to Work in Insurance in 2021 and 2022
• Company of the Year for Insurance by the American Business Awards (Gold Award).
• Bronze Award as one of the Top Employers in the US for our “exemplary” Covid-19 response
• 2021 Innovation Award by the Wichita Business Journal
• Healthy Workplace Gold Award for excellence in employee engagement and community service
• AM Best “Excellent” rating among over 16,000 insurance companies for business management, innovation, operating performance, and risk management
• Corporate Partner of the Year from an affiliate of the Wichita Metro Chamber of Commerce.

How to Apply:  Please submit your resume on our website at https://www.deltadentalks.com/careers or email Jennifer Hendrickson, Recruiter at jhendrickson@deltadentalks.com